Shipping and Delivery
PROCESSING
Please allow 2-7 business days for our team to create and fulfill your order. Shipping timeframes
are in addition to our processing times.
The average shipping time is 5 business days depending on the delivery destination.
Orders will be delivered between 8am – 6pm Monday to Friday. Please ensure that someone is
available at your delivery address as a signature will be requested upon delivery. If an authorised
person is not able to sign for your delivery the driver will leave a card and the delivery will be
returned to the nearest collection centre for you to collect.
Please note that once your order is on its way, we are unable to change the shipping address.
All our orders are made on demand. So we start printing your designs right after we received your
order
POSSIBLE DELAYS
We do our best to ensure the timely delivery of all orders, please bear in mind that we are only
provided with an estimated delivery date from our carriers. On a rare occasion, your order can
arrive outside of the estimated timeframe.
TRACKING YOUR ORDER
You can track your order via your “My Account”. If you do not see your tracking details, please
contact our team directly. Note that international shipment tracking may take up to a few days to
display any updates but that doesn’t necessarily mean the shipment is lost.