Terms of Service
These terms set out the agreement for online trading between Bumfuzzy the label Cloud
Enterprises Ltd (BG 204 060 114) (“Bumfuzzy the label”) and the user of this website
(“You”) Please read them carefully before proceeding with entering the website. You must
accept these terms and conditions to access this website any further.
This website is owned and operated by Bumfuzzy the label.
PLACING AN ORDER AND PAYMENT
By completing an online order, You are making an offer to purchase the product at the
price on our website.
Payment must be made at the time of submitting the online order. Payment can be made
by Visa, MasterCard, or European Bankcards only. You warrant that you are an authorised
user of the credit card, Bankcard or other account used to complete payment.
All online orders placed through this website are subject to confirmation and acceptance
by Bumfuzzy the label. We will email you with confirmation of the receipt of your online
order. Bumfuzzy the label may reject Your online order for any reason and refund any
payment made by you, at any time prior to dispatch.
The online order must be paid in full immediately upon entry into the Agreement. All
transactions on the European website are settled in Euro (€). Customers purchasing from
other countries will have their currency automatically converted to Euro when you
complete the transaction. The conversion rate varies from day to day with the current
exchange rate. Many banks also charge a small currency conversion fee, contact your
bank or credit provider for details.
Bumfuzzy the label’s prices may vary in the event of price changes or mistakes on this
website without prior notice to you. If Bumfuzzy the label requests payment for increased
prices, you may cancel the order. Notification of your wish to cancel the order in these
circumstances must be received within seven (7) business days of the announcement of
the increase.
RETURN POLICY
All sales are subject to our Returns Policy.
FAULTY POLICY
We aim to provide you with products of the highest standard and quality. If you have
received a product with a manufacturing fault, please contact us as soon as you receive
your order. This way we can guide you through the returns process and help resolve the
problem. Please provide our team with images of the damage, defect or fault for a
preliminary assessment.
If the product is confirmed to have a manufacturing fault, we will replace the product or
refund the price of the product to your original payment method at your request. If the
product is found not to have a defect or deemed out of warranty, we will ship the product
back to you on your cost.
It does not constitute a defect, if in our reasonable opinion, the product has, following the
sale to you, become of unacceptable quality due to fair wear and tear, misuse or failure to
use in accordance with care for instructions.
Please see our full Returns Policy for more information.
GIFT CARDS
Gift Cards may only be redeemed at on the Bumfuzzy the label website. Gift Cards are
valid for one (1) year from the date of purchase. Gift Cards are not redeemable for cash.
Unfortunately, Bumfuzzy the label does not take responsibility for any lost or stolen Gift
Cards. Gift cards cannot be redeemed for cash. If an order is made using a gift card and
is then cancelled or returned, the portion of the purchase attributable to the gift card will
be refunded as a store credit only. Gift card purchases may be subject to security checks
from time to time, resulting in longer processing time.
STORE CREDIT
Store credits are applied to the account registered with the same email address used to
place your order. Store credits cannot be transferred to other accounts. Store credit is
valid for one (1) year. Any balance that remains after the 1 year will not be available for
use. Store credit does not accrue interest nor can it be redeemed or refunded for cash. If
an order made using store credit is cancelled or returned, the portion of the purchase
attributable to the store credit will be restored to your account only.
PROMOTIONAL CODES
Bumfuzzy the label occasionally has special offers that can be applied to your order by
using a promotional code. In order to take advantage of these promotions, you must enter
the promotional code in the space provided during the checkout process and hit the
“apply” button. The value of the promotion will be applied to your order automatically.
If you have not applied the promotional code but order was placed during the event
contact our team straight after you’ve placed your order. It is up to Bumfuzzy the label’s
discretion to refund you the discounted amount.
Please note, only one promotional code may be used per transaction. Unless otherwise
specified each promotional code may only be used once per customer.
WEBSITE SECURITY
www.bumfuzzy.com is protected by SSL (Secure Socket Layer) encryption. SSL is a
security device that ensures that any data, which you enter into a secure area of the
website, is encrypted during transmission over the Internet. SSL utilises data encryption
to create a secure environment for you to conduct your online transactions. In order for
SSL to be effective, you must be using an SSL compliant browser.
Bumfuzzy the label does not store or keep credit card numbers from online transactions.
The last four numbers and the expiry date of your credit card number are kept for order
verification and identification purposes only. In the event a credit card is used without the
holder’s authorisation, the cardholder must notify their credit card provider in accordance
with their reporting rules and procedures.
LIMITATION OF LIABILITY
Bumfuzzy the label has provided information on this website as accurately as possible.
We take all precautions possible to keep the details of your orders and payment secure,
but in the absence of negligence on our part, we cannot be held liable for any loss you
may suffer if a third party acquires unauthorised access to any data you provide when
accessing or ordering from the website.
To the extent permitted by law, all guarantees, warranties or representations which are not
specifically stated in this Agreement are excluded. If Bumfuzzy the label is liable for
breach of an obligatory guarantee or implied warranty or representation, Bumfuzzy the
label’s obligation is, at its option limited to the replacement of the products or the supply
of equivalent products, the repair of the products or the payment of having the products
replaced or repaired.
INTELLECTUAL PROPERTY
Bumfuzzy the label owns the intellectual property in its garment designs, fabric designs
and images. Bumfuzzy the label forbids the use of its designs and images for any
purpose without prior written consent from Bumfuzzy the label.
WEBSITE AVAILABILITY
On the rare occasion, www.bumfuzzy.com could require some down-time, either
scheduled or unscheduled. Bumfuzzy the label will try to ensure the amount of down-time
is limited. Bumfuzzy the label will not be held liable for any consequences during down-
time.
PRIVACY POLICY
Please see our privacy policy here
YOUR USE OF THE WEBSITE
You agree that you will use this website in accordance with these terms and conditions
and that you will not use this website for any unlawful purpose.
You will not violate or attempt to violate the security of this website. You will not hack into
this website, Bumfuzzy the label’s computer systems or the computer systems of other
users of this website. Hacking means unauthorised access, malicious damage and/or
interference.
As you browse Bumfuzzy the label, advertising cookies will be placed on your computer
so that we can personalise your shopping experience.
By entering this website you agree to these terms and conditions. From time to time, this
Agreement will be reviewed and may be revised. Bumfuzzy the label reserves the right to
change this Agreement at any time. Any such changes will be posted on this website.
TERMINATION
Bumfuzzy the label reserves the right to terminate the agreement to supply products to
you at any time before the products are dispatched. Bumfuzzy the label will not be liable
to you for any expenses or damages whatsoever for terminating this Agreement.
If the product has not been delivered to you prior to any termination of this Agreement,
Bumfuzzy the label will refund any payment you have made prior to termination.
Bumfuzzy the label may terminate the agreement under which you can use this website
immediately without notice if you are in breach of our website term and conditions.
FULL AGREEMENT
This Terms of Sale and Use of Website Agreement together with the other policies on this
website are the entire agreement between us (Bumfuzzy the label) and the user (yourself).
SEVERABILITY
If any provision of these Terms and Conditions is held to be unlawful, invalid or
unenforceable, that provision shall be deemed severed and where capable the validity
and enforceability of the remaining provisions of these Terms and Conditions shall not be
affected.
GOVERNING LAW
These Terms and Conditions (and all non-contractual relationships between you and us)
shall be governed by and construed in accordance with the law of Belgium and both
parties hereby submit to the jurisdiction of the courts of Belgium.
